Terms of Use & Commercial Conditions

1.1. These Terms constitute a legally valid agreement executed between your enterprise or legal person ("Client", "Buyer", "Counterparty", or "User") and Naviocean Exim Private Limited, an incorporated mercantile export and engineering entity established under the Companies Act of India ("Naviocean", "Company", "We", or "Us").

1.2. Accessing, downloading datasheets, or engaging in computational pricing estimators on this platform certifies that you maintain valid corporate authorization to bind your enterprise to mercantile negotiations. If you do not possess such authority or dissent from any stipulation herein, your right to access or extract documentation from this site terminates immediately.

1.3. Naviocean reserves the exclusive right to alter, modify, or update these terms in correspondence with changing maritime customs regulations, tariff codes, or EV regulatory amendments without advance unilateral notification. Subsequent utilization of the site constitutes ratifying acceptance.

2.1. This domain operates strictly as an institutional platform, digital product catalogue, and bilateral communication vehicle for heavy export merchandise (including commercial gym systems, architectural fitness hardware, and specialized trade commodities) and Voltenza EV Charging Infrastructure (including AVION 120 and high-output DC direct-drive charging equipment).

2.2. The information, technical telemetry, visual renderings, power charts, and export shipping guides displayed on this platform are organized solely for commercial inquiry and general orientation. The digital asset does not constitute a public electronic retail store, consumer click-through checkout, or open electronic bidding platform.

2.3. Naviocean does not guarantee unbroken, faultless, or zero-latency operational availability of this portal. The company disclaims liability for brief outages driven by system maintenance, telecommunications infrastructure degradation, or grid security measures.

3.1. No Contractual Formation: Submitting a formal inquiry, export RFQ, or Voltenza technical questionnaire through this interface shall not be construed as the execution of a commercial agreement. A bilateral contract comes into existence solely upon:

• Issuance of a formal, authenticated Proforma Invoice or Purchase Agreement signed by an authorized signatory of Naviocean Exim Private Limited;
• Counter-signature, stamp, or verified digital acceptance executed by the authorized officer of the purchasing entity; and
• Confirmation of compliance with financial covenants, including Letter of Credit (LC) issuance or initial irrevocable wire deposit verification.

3.2. Market Adjustments: Raw steel valuation indices, heavy electrical copper premiums, ocean freight bunker surcharges, and currency exchange rates (USD/EUR/INR) fluctuate dynamically. Final contract values are pegged definitively within formal bilateral documentation.

4.1. Governance of Delivery Terms: All cross-border freight movements, structural equipment transfers, and physical shipments initiated by Naviocean Exim Private Limited are interpreted and executed under the internationally acknowledged rules of the International Chamber of Commerce (ICC), specifically Incoterms® 2020.

4.2. Regulatory Compliance & Sanctions: Counterparties warrant that commercial cargo ordered through Naviocean will not be redirected, re-exported, transshipped, or integrated into military, nuclear, or restricted end-use facilities in violation of Indian export controls or bilateral sanctions frameworks.

4.3. Customs Documentation: Naviocean delivers the standard export dossier (Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and Phytosanitary/Fumigation papers where applicable). Extraordinary inspection regimes demanded by destination ports remain the administrative and fiscal liability of the Buyer.

5.2. Site Readiness Prerequisite: Naviocean deployment engineers and technical commissioning personnel will not energize high-voltage hardware until the Buyer supplies certified proof of grid conformity, steady-state input tolerances (415V AC ±10%, 50Hz ±3%), and appropriate surge arrester installations conforming to local power authority stipulations.

5.3. Firmware & Software Architecture: Embedded software within Voltenza control electronics, power modules, and cloud telemetry gateways is licensed on a non-exclusive, revocable basis solely for hardware monitoring and load balance integration. Reverse-engineering of firmware protocols is strictly prohibited.

6.1. All trademarks, corporate insignias, architectural drawings, technical CAD elevations, electrical circuit schematics, photography, copy, and layout schemas contained across this domain are the sole and exclusive property of Naviocean Exim Private Limited or its licensed technology partners.

6.2. "NAVIOCEAN EXIM", "VOLTENZA", "AVION 120", and corresponding operational nomenclature are protected under Indian and international trademark registrations. No third party may reproduce, distribute, modify, frame, or publicly display these assets without prior authenticated written permission from the Board of Directors.

6.3. Wholesalers, regional distributors, and export buying agents are granted a limited revocable right to utilize downloadable technical cut-sheets solely for the presentation of tenders to institutional procurement departments, subject to retaining all copyright assertions intact.

7.1. Substantive Law: These Terms of Use, their interpretation, and any commercial disputes arising out of the digital interaction or preliminary negotiations shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India, excluding its conflict of laws provisions.

7.2. Bilateral Arbitration: Any controversy, contention, or dispute arising out of or relating to commercial engagements that cannot be settled amicably within thirty (30) days of formal notice shall be conclusively referred to and settled by arbitration under the Arbitration and Conciliation Act, 1996 (India).

• Seat of Arbitration: Mumbai, Maharashtra, India.
• Language: The procedural and evidentiary language shall be English.
• Tribunal: A sole arbitrator mutually designated by the parties, or failing consensus, designated by the High Court of Bombay.

7.3. Judicial Forum: Subject to the arbitration stipulation above, the competent courts located within the municipal limits of Mumbai, Maharashtra, India shall maintain exclusive jurisdiction over any proceedings or conservatory measures.

8.1. All official notices, legal disputes, notifications of claim, or formal queries regarding these Terms of Use and Commercial Conditions must be addressed in writing via registered speed post or authenticated international courier to:

8.2. Electronic notices transmitted to the emails designated above shall be deemed served only upon the sender receiving a verifiable automated delivery receipt along with explicit substantive reply from an authorized legal officer of the Company.